Storika Privacy Policy
Effective Date: October 26, 2024
Last Updated: October 26, 2024
1. Introduction
Storika Inc. ("Storika," "we," "us," "our") provides the Storika application (the "App"), which facilitates the sending of messages from brands ("Clients") to social media creators ("Creators") via Meta platforms (including, but not limited to, Instagram and Facebook Messenger). This Privacy Policy ("Policy") describes how we collect, use, disclose, and protect the Personal Information (defined below) of Clients and Creators who interact with our App.
Storika is committed to protecting the privacy of its users and complying with all applicable data protection laws and regulations, including, without limitation, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and Meta's Platform Terms and Developer Policies. By accessing or using the App, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy.
2. Information We Collect
For the purposes of this Policy, "Personal Information" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
2.1 Information You Provide Directly
2.1.1 Clients
When a Client registers for an account, we collect Personal Information such as the Client's name, email address, company name, phone number, and billing information. Billing information is processed through a third-party payment processor, and we do not store full credit card details on our servers. When a Client creates a campaign, we collect information about the brand, campaign objectives, and target audience, which may include Personal Information.
2.1.2 Creators
Creators are not required to create an account to interact with messages sent via the App. However, when a Creator responds to a message sent by a Client through the App, we collect any Personal Information the Creator provides in their response, which may include, but is not limited to, their name, social media handle, contact information, and any other information they voluntarily disclose.
2.2 Information from Meta Platforms
2.2.1 Clients
To facilitate the sending of messages, we utilize the Meta Application Programming Interfaces (APIs), including, but not limited to, the Messenger API and Instagram Graph API. We access only the minimum necessary Personal Information from the Client's connected Meta account to enable message sending to Creators.
2.2.2 Creators
When a Client sends a message to a Creator via the App, we receive information from Meta related to message delivery and interaction, such as delivery confirmation, open status, and link click-throughs.
3. How We Use Your Information
- To provide and operate the Service
- To communicate with Clients
- To improve the App
- To comply with legal obligations
- For security purposes
- With your consent
4. How We Share Your Information
We do not sell, rent, or lease your Personal Information to third parties. We may share your Personal Information in the following limited circumstances:
- With Meta
- With Service Providers
- Between Clients and Creators
- For Legal Reasons
- In Connection with a Business Transfer
5. SMS Privacy Policy
Storika, Inc. may disclose Personal Data and other information as follows:
5.1 Third Parties that Help Provide the Messaging Service
We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.
5.2 Additional Disclosures
Affiliates
We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Your Rights and Choices
Subject to applicable law, you may have the following rights regarding your Personal Information:
- Access
- Rectification
- Erasure ("Right to be Forgotten")
- Restriction of Processing
- Objection to Processing
- Data Portability
- Withdrawal of Consent
7. Data Security
Storika implements and maintains appropriate technical and organizational security measures designed to protect Personal Information from unauthorized access, use, disclosure, alteration, or destruction.
8. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. International Data Transfers
Your Personal Information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from, and potentially less protective than, the laws of your jurisdiction.
10. Children's Privacy
The App is not intended for use by individuals under the age of sixteen (16). We do not knowingly collect Personal Information from children under 16.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Storika Inc.New York, New York
United States
Email: privacy@storika.ai